NETHER Edge residential care home Grange Crescent has won the praise of the Care Quality Commission.
Inspectors from the CQC – the independent regulator of all health and social care services in England – visited Grange Crescent, one of ten sites operated across Sheffield by not for profit organisation Sheffcare.
And they rated services good in areas including safety, caring, responsiveness and leadership.
The inspectors commented: “People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.”
And they particularly noted that both residents and their families were happy with the levels of care and support provided.
“People and their relatives told us staff were kind and caring,” the inspectors’ report explained.
“Comments from people interviewed described staff as lovely and gentle and one person said: ‘The staff go above and beyond. They genuinely care and are not just doing a job.’”
The inspectors added that Grange Crescent was consistently managed and well-led and that the home’s leaders and the culture they created promoted high-quality, person-centred care.
Sheffcare Chief Executive Belinda Black commented: “We always welcome the CQC into all our homes, confident that they will be impressed with what they find there.
“The comfort and safety of our residents is central to all our services and this latest report demonstrates quite clearly that we are reaching the required level.
“A report like the one just given to Grange Crescent by the CQC is a tribute to every member of the Sheffcare team and proves again that they all go the extra mile to ensure residents and their families are happy with the care and support they receive.”