New guidelines produced to help parents ensure safe use of social media among children

Children are avid social media users – despite site age restrictions – with 15 per cent having accessed content online that made them feel uncomfortable, new research has shown.

Experts at the University of Sheffield, BBC Children’s and Dubit, who conducted a study of children and young people’s (aged 0-16) use of television and social media, have developed guidelines to help policymakers, the media, schools and parents work together to ensure children’s use of social media is safe and positive.

The research showed the prevalence of social media use among children and young people. In the eight-16 age group, 87 per cent used YouTube, 57 per cent WhatsApp, 51 per cent Facebook, 49 per cent Instagram and 47 per cent Snapchat, with many children accessing social media sites despite not being old enough to meet the sites’ age policies. For younger children aged under eight, this use appeared to be through parents’ accounts.

The study outlined both the risks and benefits of children’s use of social media. In terms of risks, 15 per cent of children aged 0-16 have accessed content online that made them feel uncomfortable, and 23 per cent of parents reported that their children had accessed content that had made them feel uncomfortable.

Children’s social media use can offer a means of communicating with family and friends, accessing information, engaging with cultural interests and hobbies and contributing to school work. It can be viewed as a ‘family digital literacy’ practice if carefully managed by parents and may have positive benefits for the family, including young children themselves. Such use can also offer a means for parents to induct children into responsible uses of social media.

Professor Jackie Marsh from the University of Sheffield’s School of Education, who led the study, said: “Our report illustrates that children benefit from having parents engage in positive ways with them with regard to their use of screens.

“However, not all parents feel confident in this area, and there is a need for guidance and support. Targeted programmes that develop the digital literacy of parents at the same time as offering them tips on how to help their child to manage their digital lives would be particularly welcome”

The research also investigated children’s television habits and found that while television still plays an important role in many children’s lives, viewing is changing in the digital age, with children turning to on-demand services like BBC iPlayer or Netflix rather than traditional TV.

Children’s social media use is also tying into their television habits, according to the findings. Children catch-up with favourite television programmes using YouTube, they chat about television interests using Snapchat, Instagram and WhatsApp, and they follow television celebrities on Instagram and Twitter.

The study also indicates the growing presence of emergent technologies in children’s lives. For example, 26 per cent of children have access to Virtual Reality equipment, 26 per cent have access to a smart toy and 35 per cent have access to a smart speaker, such as Amazon Echo, Apple HomePod or Google Home.

Professor Marsh added: “Children are immersed in technology and social media from a very young age and its common for people to assume this is a bad thing, but when carefully managed with the right tools and techniques, they can be extremely useful tools to teach important life and social skills.”

The guidance produced from the study, in addition to the project report, can be found here:


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